Customer Service

Q: Does Swimwear Shack have a physical store?

Yes. Swimwear Shack has a store in Woolloongabba, Brisbane, where you can try on swimwear, wetsuits and racing suits in person, alongside our online store shipping Australia-wide.

We take customer service very seriously here at Swimwear Shack and strive to answer any queries you may have in a timely manner.

Swimwear Shack employees are passionate about swimming and will be happy to answer any questions you may have.

Our staff are committed to helping you find the most suitable products for your needs and we are genuinely passionate about swimming.

If you have any questions about any of our great products or services please don't hesitate to call us on (07) 3391 0311 or email us at [email protected].

Swimwear Shack

Shipping & Returns FAQ

How much is shipping at Swimwear Shack?
Standard shipping is a flat $15 across Australia, with free shipping on all orders over $200. Orders are dispatched from our Brisbane store.

What is Swimwear Shack's returns policy?
We accept returns within 90 days of purchase on unworn items in original condition with tags attached.

Does Swimwear Shack have a physical store?
Yes — Swimwear Shack has a store in Woolloongabba, Brisbane, where you can try on swimwear, wetsuits and racing suits in person, alongside our online store shipping Australia-wide.