What is your returns policy?
Swimwear Shack is happy to offer our customers a hassle free returns policy. If for any reason you are not 100% satisfied with your purchase, we will happily offer you a full refund or replace the item with a different product from our great range of swimwear, rash vests and wetsuits. Please make sure goods are unworn with swing tickets and hygiene stickers attached.
How do I make a return?
If you have any queries regarding the return of an item you can contact Swimwear Shack by email: [email protected] or by phone: 07 3391 0311
*Return postage is paid for by the customer
What is your warranty service?
All products are covered by Swimwear Shack’s Australia wide warranty.
My order isn’t right. What do I do?
Immediately contact a sales rep either by phone or email so we can help you sort out any problems in relation to your order.