Refund Policy

What is your returns policy?

Swimwear Shack is happy to offer our customers a hassle free returns policy. If for any reason you are not 100% satisfied with your purchase, we will happily offer you a full refund or replace the item with a different product from our great range of swimwear, rash vests and wetsuits. Please make sure goods are unworn with swing tickets and hygiene stickers attached. 

How do I make a return?

If you have any queries regarding the return of an item you can contact Swimwear Shack by email: [email protected] or by phone: 07 3391 0311

*Return postage is paid for by the customer

What is your warranty service?

All products are covered by Swimwear Shack’s Australia wide warranty.

My order isn’t right. What do I do?

Immediately contact a sales rep either by phone or email so we can help you sort out any problems in relation to your order.

Download Returns Form